This accessibility statement applies to the Home Building Fund portal, a Homes England website.

This website is run by Homes England We want as many people as possible to be able to use it. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this service is

This service is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Feedback and contact information

If you need information on this website in a different format:

• email: webaccessibility@homesengland.gov.uk

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact webaccessibility@homesengland.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. You can contact us using the details listed above.

Technical information about this website’s accessibility

Homes England is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This service is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Disproportionate burden

We are not seeking to claim a disproportionate burden exemption for any part of this service.

Content that’s not within the scope of the accessibility regulations

None of the content within this service is exempt from the accessibility regulations.

What we’re doing to improve accessibility

Having conducted basic tests internally at Homes England before the service went live, we will continue to review the accessibility of the site whenever changes are made to it and will also look to conduct user testing with users with impairments.

Preparation of this accessibility statement

This statement was prepared on 20 May 2021.

This service was last tested on 20 May 2021. The test was carried out by Homes England staff.

We tested all the service’s content using keyboard input, WAVE browser extension and screen reader software.